The result is that you, who have never been to medical school and don't have clinical experience, are empowered with a disproportionate say in how well a doctor seems to be doing his job.Ĭareer-driven medical decisions by E.R. In fact, that's pretty much true at any medical center that conducts patient surveys. In an emergency room, a doctor can't get promoted if he or she consistently comes in with bad ratings. Better-rated doctors, particularly in urgent care, are rewarded with higher status in the clinic, and are less likely to work nights, weekends and holidays. Good ratings aren't merely good for a doctor's ego. The doctor's prescription of antibiotics-which were not necessary for this new, feverless infection-and frequent double doses of over-the-counter painkillers was an easy way to show that he was doing all he could, and, if he was lucky, this would be his ticket to a five-star rating. My daughter had a killer earache that seemed to come out of nowhere, for which we rushed her to urgent care. Their interest in satisfying the patient may be not just to heal, but to gain high marks. Doctors in urgent care practices, emergency rooms, as well as some large medical centers, are particularly attuned to patient experience surveys that you may have filled out.
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